Health Facility Pro’s Best Practice To Renew Your CHFM Certification

Posted on January 11, 2020 by healthfac_82

Almost three years ago I earned my CHFM certification. I will always remember my experience walking out of the testing center with that paper in hand with PASS printed on it. ASHE has a three-year cycle for certification renewals and allows renewals to be filed anytime within the last year of the cycle. Since I was within the renewal window, I recently went through the process of submitting the paperwork to renew my CHFM certification. From sending the paperwork in, to getting the email back stating that my certification has been renewed takes about two weeks. It will take another week to receive the updated certificate through the mail.

I believe that certification renewal starts the same day a certification is obtained. If you have a plan on how you will maintain your certification, it makes it a lot easier to maintain the certification. The plan doesn’t need to be detailed and technical, but knowing that 45 credit hours ever 3 years breaks down to 15 credit hours every year- just over an hour a month provides a good scale on your progress.

How I earned those hours was a mix of reading Health Facilities Management (HFM) Magazine (10 issues a year = 10 hours of education per year) and a mix of other courses. Some courses are free, some require payment. Two important things to remember are the shortest course allowable is ½ hour (1/2 credit) and to count for credit it has to provide a certificate of completion. There are other ways to earn hours as well, but the ones that work the best for me are the HFM credits, a mix of courses, and attending conventions such as the PDC Summit or ASHE Convention. The conventions are both held annually, but I am not able to attend every year.

After completing the test for each issue of HFM or obtaining a course completion certificate, I saved the certificate as a PDF into a dedicated folder on my computer. I also created a spreadsheet that I use to track the courses and hours as they add up. I modeled the fields on the spreadsheet on the fields on the ASHE renewal form. These fields are similar for CHFM and CHC, so I am able to track this for maintaining my CHC as well. One huge benefit when maintaining both certifications is the education requirements that count for one also apply toward the other. I have attached a copy of the file I use so you can use it too.

Once I have the required number of hours, I print the excel file as a PDF. I then combine the PDFs of the completed courses into one PDF, with the list of courses at the beginning. I rename the file to something easy to find or remember such as “CHFM_Certificates_2018_to_2020” and save it to my computer AND email it to myself in a personal email account instead of a work-based account. This makes it easy to find in the event that my renewal is one that is selected to be audited.

I fill out the renewal form, print the excel file (don’t include the certificates!), fill them out, and mail in my renewal application including the renewal fee. The excel file makes it easier than hand writing a list of courses or ways that I’ve earned education hours.

A little bit of organization and record keeping along the way made the renewal process a breeze. I’ve included below the Excel template of the renewal hours tracking form that I use.

CHFM Renewal Hours Tracking

The 2019 Health Facilities Management Salary Survey is out!

Posted on November 21, 2019 by healthfac_82

Earlier this week I received the latest edition of Health Facilities Management in the mail. It’s a pretty decent publication that has useful articles. One of the issues that I look forward to every other year is the Salary Survey. ASHE did their first salary survey in 2009, then repeated it in 2012, 2015, 2017, and now 2019.

Reviewing the past four surveys, one item that is remarkably consistent is how much more people with the CHFM credential get paid. Through them all it has been 20-25% greater pay for those with the CHFM credential.

What are you waiting for? If you’re feeling like you need something better, make your plan today and begin working toward it! Your work and preparation will be worth it. Don’t live with the regret of inaction. Looking back, you’ll be glad you committed, made a plan, and acted on it.

Choosing the Right Time to take the CHFM examination

Posted on February 12, 2018 by healthfac_82

In early 2017, I sat down with my boss for a small discussion. We were having my annual review, a time to look back over the past year’s performance, and also look forward to the upcoming year and set some performance goals. The discussion was fairly brief: “Excellent across the board. You’ve got a raise! Have you considered another credential, such as CHFM or CFM?” Have you had a similar discussion? Odds are you likely have.

To be honest, I’d considered it slightly, but wasn’t completely sold on it either. I spent the next several months working on continuing education for another credential or two, getting ahead of the education requirements for the renewal cycle. But the thought in the back of my mind was there. One of the difficulties of juggling multiple credentials is staying on top of the professional development or continuing education requirements for each. Credentials offer a benchmark of competence, shouting to peers and professionals “This man is competent.”, but also carry with them the burden of maintaining them, especially when one has multiple credentials. This burden is felt through keeping track of renewal dates, managing education hours, and paying the renewal costs. The biggest concern I had was the education hours. Many credentials have a two or three year cycle, with about 15-20 hours per year of continuing education needed to maintain them. For instance, the Certified Healthcare Constructor (CHC) requires 45 hours of education on a three-year cycle, making for about 15 hours annually of required education.

I continued to wrestle with the decision: CFM or CHFM? Do I really want to do this? Ultimately, I determined that I would prepare for the CHFM exam. The determining factor came down to continuing education. Because the CHC and CHFM are both credentials offered by ASHE, the maintenance requirements are largely congruent. Ease of maintenance. One stop shopping. Done deal. I began to study for the CHFM. Right off the bat I noticed two huge differences between studying for the CHFM and CHC. The first difference was the amount of available resources. There are an abundance of resources available for one studying for the CHFM. When I prepared several years ago for the CHC exam, there was relatively nothing available for CHC-centric studying. The second difference was the breadth of material. To me, the CHC seemed to be a certification focused on well-rounded, depth based knowledge about healthcare construction. The design of it was fairly fixed breadth, but with moderate depth, an understanding being that there are specialists and consultants out there to fill in the depth of certain knowledge areas such as med gas, commissioning, and sustainability. CHFM was different. As I studied, the emphasis seemed to be on breadth; reminding me of the saying “A mile wide and an inch deep.” There literally seemed to be no end of items I could study or become familiar with.

I settled into a routine. Wake up early, study for an hour or so, then get ready and go to work. About mid-point in my routine of studying and exam prep, I started asking myself “Am I ready for this?”. As I continued to study and prepare, my question evolved into another one. “Is it the right time?”. Some questions there is no answer for, just like some of the questions I read on the CHFM exam. But “Is it the right time?” there is an answer for.

I concluded that being prepared for the CHFM exam is like being ready to have children. One is never “ready”, but there does reach a point that the time is right. Just as with parenthood, you have a little more time for preparation to get ready once the “time is right.” I felt the time was right to book my exam.

On a cool day late in the year I made the drive to the testing center, walked in, and sat for the CHFM exam. My wife asked the kids as I returned if they thought I passed or failed. “Pass” chirped a response. My 6-year-old rained down invectives: “FAIL! FAIL! FAIL! FAIL!” I walked in with a swagger, sat down with a grin, and had a good laugh as she told her story. I love answers to questions of timing. Some things really do come down to the right time.

Tips for Credential Maintenance

Posted on February 7, 2017February 12, 2018 by healthfac_82

At a bare minimum, use the dollars available from your employer to maintain the credentials you have, or to acquire one. It doesn’t matter that you have funding available if you don’t use it.

TIPS TO MAKE MAINTAINING YOUR CREDENTIAL EASIER

CREDENTIALS TAKE TIME AND MONEY

I tend to be very deliberate when I pick a certification to pursue. There are lots of certifications out there, but part of the trick is knowing which ones to go for, and which ones would be better left unacquired. Don’t get me wrong, there are lots of great certifications out there, but each one has an initial cost, as well as costs in time and money in order to maintain it. I have a limited budget of both time and money, so when I’m trying to get my continuing education units, I want them to be as multi-purpose as I can get. That way, I can use the synergies between credentials and apply continuing education units (CEUs) to multiple certifications. This makes the overall cost of ownership for each certification go down.

EXTEND YOUR MAINTENANCE WINDOW

With any new certification once you’ve passed the exam, take a moment to celebrate and relax and bask in your accomplishment. Then, since you’re already in study mode, get back to work to earn the CEUs quickly. This will capitalize on your mindset of studying and also extend your maintenance window. Instead of procrastinating earning those hours, you will have front loaded your study cycle, which effectively prolongs the time you have to maintain your credential. Many credentials are on three-year cycles. If you continue studying, and knock out all or most of the required CEUs quickly, you have effectively made it (paying the renewal fee excepted) so that you have six years before you need to worry about those hours again.

For example, the first certification exam I sat for and passed was the Project Management Professional (PMP) from the Project Management Institute. This credential is a very good general all-around sort of credential. It shows you’ve got several years of project management experience, and that you’ve made an effort to standardize your vocabulary into terms and phrases that are applicable in many industries. The PMP is a great “gateway certification”. It is recognizable in many career fields and has the bar set high enough you can’t just walk through the door, take the test, and walk out with a few new letters behind your name. The requirements are higher then that, but low enough that with a basic amount of experience and studying one can sit for and pass the exam. Its great advantage of being generally applicable is countered by the weakness that it is in many regards too general, and many industries require more specialized knowledge.

When I first had my PMP, I worked for a company that, among other things, provided project management training. Getting professional development hours was very easy and straightforward. When work was slow for a day or two, I would check if there was a class we were offering that wasn’t full. If so, I’d sit in and enjoy the class, then apply the hours on the certificate toward maintaining my PMP.

HOW DO I BENEFIT FROM MY COMPANY’S PROFESSIONAL DEVELOPMENT FUNDS?

My next career stop wasn’t so easy when it came to maintaining credentials. In fact, I think it’s the situation that most professionals are in. My work had a professional development budget that we were allowed to use annually, but we didn’t offer courses. So, I had money to pay for courses, but I had to find outside sources and courses that fit within my budget, as well as my schedule. It’s certainly doable, and is the situation where most people find themselves in. I am still in this situation, and have several years of experience with it. I’ve discovered that there are ways to maximize what I get out of professional development courses. Here’s what I’ve learned.

I’ve found that there are some ways that are better uses of a professional development budget than others. Companies provide professional development dollars for a lot of reasons. Professional education benefits provide employers several advantages: they’re used to attract employees, they’re a business expense, frequently they’re a “use or lose” format which makes them either a writeoff for taxes or greater profit for the owners, they can lead to greater satisfaction of employees, they lead to more certifications and competencies within the workplace (which leads to more business), etc. In the most basic form professional education leads to more satisfaction among employees, a lower corporate tax burden, and greater corporate competency. It’s a win-win proposition. The bottom line is this: Employers WANT you to use the funds they give you for professional development. Regrettably, most employees don’t take advantage of this perk.

FIGURE OUT HOW TO USE YOUR EXISTING BENEFITS

At a bare minimum, use the dollars available to maintain the credentials you have, or to acquire one. It doesn’t matter that you have funding available if you don’t use it.

My professional career has benefited and grown directly due to using my company’s professional development program.

HOW TO FIND CONTINUING EDUCATION HOURS FOR FREE

The second stage of credential maintenance is finding continuing education hours for free, in order to use the funding you have to attend a course you really want or to pay for another certification. This is a generally straightforward process. It starts by becoming familiar with the credentialing organization’s requirements for credential maintenance. Typically there are self-study options. One of my favorite self-study techniques is reading a book that’s relevant to my credential. I can then apply the time reading toward maintaining my credential. I also browse the continuing education trainings available on the organization’s website. These often require paying a fee, but frequently there are free options intermingled with the others. If you can sort the offerings by cost, it helps highlight trainings you can take for free. In addition to the free classes, I have found other courses that have sounded interesting. A third method I use is seeking free trainings offered by closely related organizations. Identifying the relationships, then searching the other organization for training resources can be of great benefit. Another overlooked option for finding free professional development hours is in the mandatory and volunteer trainings that your job requires. Most credentialing organizations require a certificate or proof of training in order to get credit for sitting through a course. If there’s not a certificate offered, speak with the trainer before the class begins and explain your situation. Frequently they will be willing to accommodate and will pass a sign-in sheet around for those wanting a certificate of completion. This is especially valuable for multi-day trainings.

MULTIPLY YOUR EFFORTS

The third stage is close behind the second stage and is stacking your efforts so that the efforts you place toward maintaining one credential or certification will apply toward two or more. This of course requires you to have more than one certification. But, this isn’t a bad thing, as you grow in your career you’ll naturally want to expand your knowledge and benchmark it for others to identify. Generally there will be overlap between credentials you choose to pursue and attain. If you study the credential maintenance requirements for both credentials, you’ll discover areas of overlap. Once you’ve done that, you can target trainings that will meet requirements for both. Even if the alignment isn’t perfect, you can frequently extract a few hours for each. For example, an 8 hour course may be completely applicable to one credential, but only have 3 hours of relevent training for another. This is a great opportunity if you choose to identify it! Often, we can get so focused on certain points, we fail to look at the bigger picture, and miss out on these secondary CEU opportunities because of it.

WORK HARD AND WORK SMART

The last stage in credential maintenance is selecting your CEU courses by personal interest. This will mean that you’ve built up a buffer on the maintenance intervals, and can be very selective on courses to fill in knowledge gaps, expand your personal interests, or fulfill professional needs. This last stage is a great place to be. It shows that you enjoy your career and take pride in what you do, but also recognize that others have things to offer. Reaching this last point in credential maintenance makes your efforts personally and professionally satisfying and seemingly effortless. It means that you’ve worked hard, but also worked smart. Through the process to reach this point, you’ve probably come to realize that working hard is important, and working smart is important, but combining them together is where the true secret of success is.

MAKE OFF-SITE TRAININGS FUN FOR YOUR FAMILY

One final point: attending off-site trainings can be a great way to squeeze a few additional vacation days for your family out of a busy professional schedule. Any rational employer recognizes that your place of employment is in class when you’re taking a training course. If the course is several hours or hundreds of miles away from home and you throw in a few of your own vacation days into the mix, your family can have a great trip for the small disadvantage of having dad in class for 2-3 days(with evenings free). I’ve had memorable 8 day vacations, and only burned 2 vacation days to do so with this technique in conjunction with a 3 day course. I’ve discovered that when these off-site trainings are available, my family really enjoys coming with me and loves to report at the end of the day all of the great experiences they had while I was in class.

Accelerate Your Career With ASHE Certifications

Posted on November 21, 2016February 12, 2018 by healthfac_82

One of the common questions

people have after they’ve worked on or in hospitals and healthcare facilities for a while is “Which ASHE certification should I get?” It’s a valid question. That said, there are two underlying assumptions and a career question that also need to be understood before answering the question.

ASSUMPTIONS:

The credential issuing body is valid
Certifications are useful in fowarding a career
You understand the expectations you have and the direction you want to take your career

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WHICH ASHE CERTIFICATION SHOULD I PURSUE?

WHO IS ASHE?

The American Society for Healthcare Engineering, or ASHE, is the largest and most recognized association for healthcare facility professionals. “With more than 12,000 members, ASHE is the largest association devoted to professionals who design, build, maintain, and operate hospitals and other health care facilities. ASHE members include health care facility managers, engineers, architects, designers, constructors, infection control specialists, and others.” ASHE seeks to provide direction, training, and standardization of best practices for facility managers, designers, and constructors. These practices are geared toward code compliance and maintaining the best environments for patients and visitors of healthcare facilities. As they claim “ASHE is committed to our members, the facilities they build and maintain, and the patients they serve.”

WHY PURSUE AN ASHE CERTIFICATION?

Choosing to acquire either the Certified Health Facility Manager (CHFM) or Certified Healthcare Constructor (CHC) certification is an aspiration worth pursuing. It will create opportunities for career advancement and denotes a stability and competency that healthcare organizations often demand. Part of this is associated with the issuing body (ASHE) being a sub-group of the American Hospital Association (AHA), and part of the prestige is due to the requirements being strict enough that not everybody can pay some money and walk out with the certification. Before being able to take the test one must demonstrate 5-10 years of healthcare facility or construction experience, with a college degree reducing the time of direct experience needed.

I have searched for information detailing how the CHFM or CHC credentials affect one’s career and have discovered that there’s really not a whole lot of information out there beyond two surveys done by Health Facility Manager Magazine. The survey I initially became acquainted with was their 2012 Salary Survey, which was updated in 2015. Both articles are excellent reading and offer great insight to the healthcare facility world. The most exciting news for those seeking certifications is found on page 3 of the 2015 survey, where it outlines that credential holders are payed up to 25% more than non-credential holders, and that credential holders are preferred when it comes to making hiring decisions.

Personally, I saw the benefits of the certification when shortly after I passed my CHC credential exam I received a 20% raise and a promotion.

The third variable when deciding which ASHE certification to pursue is yourself and your career and life aspirations. Healthcare contractors can be very well compensated, but frequently have a greater instability than facility managers do. Facility managers can be well compensated, but generally have more stability than contractors. Your desires and interests all play a role in the best path for you.

WHICH ASHE CERTIFICATION IS BEST FOR ME?

So, back to the first question: “Which ASHE certification should I get?” It really depends on you and your chosen career path. Facility Managers (CHFM) and hospital constructors (CHC) both have challenging and rewarding careers. The facility manager career track is typically very stable and suited to someone who likes a routine and going to the same place to work every day. The healthcare constructor career track can be more variable and offers something new every day, but this newness may require traveling to different construction sites as construction projects inevitably come to an end. Ultimately, the knowledge required for the CHFM and CHC certifications has a high degree of overlap. As I looked for practice exams, study guides, and materials to study for the CHC exam, much of what I studied was CHFM material. Either credential is likely preferred for open management positions dealing directly with healthcare facilities. However, having the CHC credential will give you more confidence in applying for project type positions, while the CHFM credential will give you more confidence in applying for operations type positions.

At a bare minimum, use the dollars available from your employer to maintain the credentials you have, or to acquire one. It doesn’t matter that you have funding available if you don’t use it.